Projects

Learning Module: Supervision Policy

The "Supervision Policy" Storyline module trains Summit Start team members on effective child supervision techniques for events, focusing on managing ratios, mastering techniques, and ensuring consistency across contexts.

Tools such as Articulate Storyline 360, Adobe Illustrator, Photoshop were used.

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Learning Module: Customer Service

The "Welcome to Customer Service" module trains Pressed employees to create unique and enjoyable customer experiences by understanding their preferences and tailoring interactions to make them feel valued and appreciated.

Tools such as Articulate Storyline 360, Adobe Illustrator, Photoshop were used.

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Learning Module: The Phone Greeting

The "Phone Greeting" module instructs WoodHouse Spa employees on delivering exceptional hospitality and telephone service to customers.

Tools such as Articulate Storyline 360, Adobe Illustrator were used.

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Learning Module: Drinks

This training module educates Le Botaniste employees on the variety of beverages available at the restaurants, including their preparation and presentation for both dine-in and take-out customers.

Tools such as Articulate Storyline 360, Adobe Illustrator, Photoshop were used.

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Intu: Learning Platform

Improve the user experience of the learning platform (Moodle) of ICESI University. Also, increase user satisfaction with an easy process of adding assignments, a better user experience, and visual branding that reflects the university's mission and values.

Tools such as Figma, Adobe Illustrator, Photoshop were used.

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Microlearning Courses and Platform Design during COVID 19

With the unforeseen arrival of COVID 19, a microlearning platform was urgently created to provide support to teachers and students of in-person classes.

Tools such as Figma, Camtasia, Adobe Illustrator, Photoshop were used.

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Franconnect: Job Aids

The Franconnect job aids assist the team in efficiently managing brands and franchises. They provide clear guides to maximize the platform's capabilities, boosting operational efficiency and achieving success in brand management and franchising.

Tools such as Figma, PowerPoint were used.

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